We have over 1,000,000 users and companies will listen to us. For roadside . You can pay for a Toll Violation Invoice you received in the mail online. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Were proud to be a part of the following organizations: There are currently no related jobs. We will resume normal business hours on Monday, February 22. if(typeof jQuery == 'undefined') { window.location = location.href.replace(/^http:/, 'https:'); } Prevent apps from taking your money without permission. Ability to speak effectively on the telephone. Join to view profile . 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Harris County Toll Road Authority has 1.5 stars. Never worry about a negative balance, violations, fines, or fees. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. I dont want to contineue with the service If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Replenish your account using cash or debit at a participating retailer. Ability to use sound judgment, coming to logical conclusions. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Last Modified May 6, 2020. .hmg-jb-alert-info, .hmg-jb-alert-success { Resource Staffing s team has not let me down once with our staffing needs. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. 1st. Reveal contacts of top Harris County Toll Road Authority managers and employees. BancPass does not require a minimum balance be maintained. With the BancPass Toll Sticker you pay the lowest toll fee on the road. } Reach out to the HCTRA team using the information below. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Simply call the customer service department at 866-978-5061. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). established on your HCTRA.org log in. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. You choose when and how much to replenish! If you need assistance, please contact Customer Service. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. .hmg-jb .apply-progress-bar li.active > a, color: #fff; My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. checkSSL(); Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. You can unsubscribe from these emails at any time. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Prior experience in a customer service-related role. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. or by texting the word BALANCE to 866.978.5061. | Wilshire North Houston Hours/. Houston, TX 77040. } . Text message rates may apply. doxo is not an affiliate of Harris County Toll Road Authority. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. In addition to this page, follow us on Twitter to get the latest news and updates! Unfortunately, you can only buy them at state stores or order them online. Wasn't able to add my car due to an unspecified error. For questions about the Grand Parkway, . Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Business operations will resume Monday, January 3, 2022. More Harris County Toll Road Authority FAQs. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. 1485. } They have given me comfort in knowing I can trust their recommendations for our staffing needs. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! If i have to pay somthing place contact me. Get started today. Everyone is always so nice and helpful when dealing with the staff at Resource. Open an account. What If I have a violation or pay-by-mail notice in the mail? Elite 2023. Hilton Honors Number. background-color: #203f48; TX Business operations will resume Tuesday, January 19. How do I contact customer service? (Enter less keywords for more results. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Discover which options are the fastest to get your customer service issues resolved.. .hmg-jb .apply-progress-bar li.active > a:before { The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. I can't find my paper bill. It has been a lifesaver to me and my family. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Login - Harris County Toll Road Authority Full Name. 281-875-3279. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. . BancPass posts tolls as they are charged to the account. You may notice that you have taken trips that have not posted to your account yet. Ripoff Report Needs Your Help! Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. It is also up to the User to adhere to all Toll Operator requirements. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Why isnt my app updating my tolls? Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. background-color: #376d7d; Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Experience in a law office, collections environment, or tax office preferred. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. for HCTRA (VEC)$15.75/hr. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. I missed two days of work, but she was so nice to call me and check up on me. I try to cancel by Phone but i cant make it See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Your job seeking activity is only visible to you. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Unpaid tolls may result in additional fees and penalties, including issuance . How do I change the phone number on my account? This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Learn about doxo and how we protect users' payments. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { How can I pay my Harris County Toll Road Authority bill? gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . By Travis_McGee . to start. These essential cookies may also be used for improvements, site monitoring and security. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. } Available Seven Days a Week . For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Get email updates for new Customer Service Representative jobs in Houston, TX. Haddington, Scotland, United Kingdom. Be safe from hackers and unwanted bills. Login to your EZ TAG account. You'll need to update your log-in credentials. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Your Contact Information. Where are my transactions? 281-875-EASY (3279) Roadside Assistance. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Where We Are a Service Provider. For EZ TAG account holders, Job Description & How to Apply Below. . } The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. color: #fff; Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Sep 2015 - Dec 20172 years 4 months. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Corporate Headquarters During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. They charged my account 2 times within the same minute . The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Harris County Toll Road Authority. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. Roadside Assistance. Everyone is always so nice and helpful when dealing with the staff at Resource. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). How is Harris County Toll Road Authority rated? /* only load jQuery if not present */ Ability to speak and type at the same time. equipment. Please be ready to provide the vehicle . As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { color: #376d7d !important; Sign up First time to login? Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. var queue = $LAB I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Dont have an EZ TAGaccount? We'll be seeing you at 6:30 p.m. at Sherman Elementary! Purchase your BancPass Toll Sticker online or at participating retailers. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Social . Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. background-color: #376d7d; Join to view profile Harris County Toll Road Authority . What happens if I fail to register my License Plate as required? Does doxo process payments for all Harris County Toll Road Authority services? Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA.