I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. We had an argument and she started talking over me with such an arrogant tone. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. My wife purchased a pantry through Closet by Design. Closets by Design is of course infamous for it Have been lied to from every employee we have come into contact with from the original sales rep (she resigned), to the sales coordinator who took over since the rep resigned and installers. They do not stand behind their product because it is garbage, which is why you have to sign the contract and pay 1/2 up front before you can even see the finished product. Nobody came in. See some of the pics attached with this review. I had so many issues with the people in this company that the process was exhausting for me. In the middle of BBB and consumer affairs review. Designers make no money. The initial purchase price of any franchise includes several fees. Fresh and modern, our Everyday Collection offers a sleek solution to your closet clutter. CA. Complete bedroom storage solutions. Ultimately I quit and I regret the experience. administrator or law firm. They blame the Designer and always make up stories. Corporate Advocacy Business Remediation and Customer Satisfaction Program. photos. Franais. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! I am writing this as a very unsatified customer. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I had a job done a few months ago and the installer was sent without all the panels he needed. Few hours later, I received a phone call, I believe from that same degenerate Jen who told me that they cancelled the order. The post Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers appeared first on Top Class Actions. Closets By Design Give Essential Worker A Closet Makeover Fcl July 8 Firstcoastnews. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. We can work with you to remodel what already exists, or remove it entirely and start from scratch. We called to see a time and they said they will let us know. Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. Yes, he had put up the panel over the live wires in the wall. (103) Verified Reviews. The false belief that I was saving money is what trapped me and Im pretty furious. All Rights Reserved. I called made appointment received a confirmation for day and time requested. I feel sorry for the poor woman who answers the phone. Write a Review. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. One of my brackets has since broken and I might have to contact those jerks again for a replacement! The Judges overseeing this case are Karen E. Scott and Josephine L. Staton. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. I am extremely dissatisfied with this company and their resolving of this matter. Compare. This case was filed in U.S. District Courts, California Central District. Also, I was supposed to have 2 years to pay it off, interest free, per the sales rep. I came in direct contact his blood and was disgusted and concern about risks of infectious diseases. Closets By Design has an overall rating of 3.0 out of 5, based on over 275 reviews left anonymously by employees. Jul 2015 - Present7 years 6 months. We recently used Closets by Design to re-model the walk-in-closet of our master bedroom. Can't believe I fell for this scam. and removing trashleaving the caulking. At the time they informed me that they did not realize they had people on vacation and it would have to be rescheduled for sometime next week or later. Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Not that you would after reading the NUMEROUS posts above! Don't know why there are so many negative reviews. I am on a campaign. And they demand payment before they even install. Conclusion: They took my money and did nothing. Thank goodness my breaker box did its job, or my house could have gone up in flames from their stupidity. This review was chosen algorithmically as the most valued customer feedback. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. This, on top of them charging my credit card after the initial installation when I specifically told them I was NOT authorizing ANY charge (job NOT completed and installers invoice was $270 more than signed contract! It all went downhill from there. The proposed Closets by Design class action claims that the company offers services related to garage organizers, custom closets, home office systems, and entertainment centers. https://topclassactions.com/wp-admin/admin-ajax.php, Closets By Design Lawsuit Says Sale Prices are Fake, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. Our offerings include design, manufacturing and installation of custom . Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The crew on a snorkeling tour off the coast of Hawaii was told by a passenger that a couple was still in the water, but dismissed it and moved onto the next spot anyways, abandoning the couple, according to a lawsuit. Sold us a product they in fact didn't have to fit our closets. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. In essence, you are investing about $520 in drawers. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. We'll seestill waiting. I responded: "Do I have to wait for another two months? The measurements are wrong and the advise given Vs what is delivered is absolutely wrong. After reading all the negative comments, who in their right mind would consider using this company for cabinet remodeling. So now we waitand wait Desired outcome: Closets By Design is a family owned & operated business. Anybody who are planning to hire this rotten company, think twice!. big hole in the wall. What ever happened to pleasing the paying customer, and I paid really good money for their service and product! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Only 3 drawers on each piece: $1700. DRL. Think before you hire this company. They called about 4-5 months ago telling me I was scheduled the next day for installation..A schedule date was never authorize by me. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. Redesigned Closet Figure 2 5 Let's focus our attention to the design in Figure 2. I was expecting the other room to be done the next day. The priciest system, Laren, offers the most custom and upgrade finishes such as tempered glass-fronted soft-close cabinet doors and soft-close drawers. I would like to start a class action lawsuit. She is so friendly and personable. Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers A recent class action Closets by Design lawsuit claims that the custom closet company deceptively marketed its "sales" to drive. My media room cabinets are a mess from incorrect measurements by designer Lynn M. The installer took over an hour to figure out how he could compensate for Lynns mistakes. We demo'd ourself. Flexi Storage White 3 Shelf 4 Drawer Built In Wardrobe Unit. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. I hired Closets by Design to overhaul my garage. Now you have designers that are not completely trained properly and the company tells them to WING IT! I gave this company 3 stars because I ultimately went with another company for design and installation, but I would give Dee 5 stars for how quick, patient and hard working she is. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Closets by Design. The case is still moving through the courts and has not yet reached a settlement. I am not in any way affiliated with closets by design, nor was I asked to post a positive review. THIS IS A TERRIBLE COMPANY! The stage thing is my cabinet is empty. I told him about it, to let him know he did something to the power in that room. The day before of the scheduled installation I called them since I had not received any call from them. Useful. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Is this your company? Closets by Design had the nerve to call me asking for the additional $3.00 I had already given the installers! 19-cv-77, C. D. On the 2nd trip out, the installer was great and remeasured to make sure the drawer fronts will finally fit. Follow us: INTERNET OFFER: 40+15% Off. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. Any sudgestion ? Photo by Naomi Morrison. The material is CHEAP! Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. The franchisers cram it into a week to avoid paying the designers MINIMUM WAGE for two weeks time. And the pieces that did come were cheap and chipped! I think it should be illeagle to promise pay when reality is no pay. Then she told me that they needed to postpone the installation because something unexpected had happened and she rescheduled it for the following week. 115 Howden Rd Toronto ON M1R 3C7. 33 reviews of Closets by Design "The designer, working off of handwritten drawings, used white out to make a change to the width of my drawers to make them wider and fit better under a window. We DO NOT remove reports. Come Friday we got no call. BIG TIME LIAR! On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). Consumers love to do business with someone that can admit mistakes and state how they made improvements. Desired outcome: The closets are perfect; tons of space for hanging and deep shelves for storage. A set of cabinets was installed over my washer and dryer. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. THIS IS ONE OF THE WORST COMPANIES I'VE EVER DEALT WITH! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you Follow on our website. Imagine your Home, Totally Organized! You will just get a poor product at a very high cost.
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